If you received an order and one, some or all of the items appear to be not what you wanted to order please:
1. Note that we have 100% no-questions-asked full Money-Back Guarantee
2. Return item(s) to us if the package was not opened yet.
- To read return instructions please follow the link: https://immortalitea.zendesk.com/hc/en-us/articles/217052397-How-to-make-a-return-
Note: If the package has been opened there is no sense in returning it to us because we can not resell opened-package product. In this case we suggest you give it to somebody who may like it.
3. Email us firstname.lastname@example.org explaining the situation.
4. We will find the way to make you happy by replacing the item or refunding your money.